Visibility & Intelligence

See everything, understand instantly

Comprehensive logging that's actually readable. Every order event, every rule evaluation, every connector sync — with AI that explains what happened and why.

Order Timeline

Every event, one timeline

Click any order and see its complete journey — from ingestion through rules, holds, warehouse push, shipment, and delivery. No more guessing what happened or digging through logs.

18 lifecycle event types tracked per order
Rule evaluations show exactly which conditions matched and why
Connector sync operations with duration and error details
Expandable debug events with full payload inspection
Walter AI interprets the timeline in plain English
Order #SHP-84921 Timeline12 events
Order created10:24:31
Shopify webhook
Rules evaluated10:24:32
3 rules matched
Pushed to Extensiv10:24:33
Facility: KC-MAIN
WMS acknowledged10:24:35
Extensiv #EXT-441928
Shipped14:06:12
UPS 1Z999AA1012...
Delivered+2 days
Left at front door
Overview
Volume
Performance
Sources
Rules
TV
Today
1,247
+12%
Success Rate
99.2%
+0.3%
Avg Process
4.2s
-0.8s
Mar 11Mar 31
Analytics

Multi-tab analytics dashboard

Six analytics views in one dashboard. Order volume trends, processing time analysis, source breakdowns, rule evaluation stats, peak hour heatmaps, and a full-screen TV mode that auto-rotates for warehouse screens.

Volume & Trends

Daily/weekly/monthly order counts with sent vs. failed breakdown

Processing Performance

Average processing time per day with anomaly filtering

Source Breakdown

Orders by platform — see which channels drive volume

TV Mode

Full-screen dashboard for warehouse monitors, auto-refreshes

AI-Powered

Intelligence, not just data

Data is useless without interpretation. Walter AI turns your logs into answers, and AI-generated exports turn reports into presentations.

Walter Troubleshooting

"Why did order #1372 fail?" — Walter reads the timeline, checks rule evaluations, inspects the payload, and explains what went wrong in plain English. No log diving required.

You asked:
"Why is order SHP-84921 stuck?"
Walter:
"This order is held by rule 'High Value Review' because total ($482) exceeds the $400 threshold. It will auto-release in 2 hours."

AI-Generated Exports

Ask Walter to generate a report and it builds an interactive HTML export — charts, summary tables, key insights, and formatted sections. Share as a link or download as PDF.

Order SummaryFailed OrdersClient PerformanceFulfillment SLASource Breakdown

Comprehensive Logging

Seven log sources unified into one queryable view. Every order event, connector sync, rule evaluation, user action, and system error — searchable, filterable, and exportable.

Order lifecycle (18 event types)
Connector operations (duration, errors)
Rule evaluations (conditions + results)
User activity audit trail
System health + component errors

Always-on health monitoring

30+ services monitored with heartbeat checks, queue depth alerts, and automatic recovery.

Database
Latency + pool health
Redis Queues
Depth + DLQ monitoring
Worker Heartbeats
30s check interval
Alert Rules
Email, Slack, webhooks

Stop guessing, start seeing

Every event on every order — logged, timestamped, and explained by AI. See it in action.